Outsource IT Help Desk
Titan’s IT Help Desk service provides your business with an expert IT team for a low monthly fee. Our IT help desk service provides these features:
- on-site and remote support
- email management
- communications management
- work from anywhere access
- ticketing system
- strategic technology consulting
- network and wireless security
- data backup and restore
- disaster recovery
- 365/24/7 rack & server monitoring
- scheduled patch management
- IT security policies
We offer business hours or 365/24/7 support. We support small, mid-size, and enterprise companies even boosting existing internal IT teams. Is your IT team overburdened and can’t make progress on an important project? Do they get caught up in too many daily support calls to due proper routine maintenance? Get the extra support you need today for either projects or routine maintenance for one low monthly fee, no long term commitment. Try us today by calling now 941-445-TECH (8324) or chat with us online below, and experience the service difference of an IT partner with a mission to provide innovative technology solutions and dedicated support to its partners!
Top Reasons Businesses Partner with Titan IT
Predictable & Scalable Budget
Titan’s one low monthly fee is generally cheaper than the cost of a single employee. It also doesn’t change month to month, giving you a predictable IT service budget, while also offering scalable services when needed.
Lower Total IT Costs
When you have an extra employee, there are always more costs. More benefits to pay for, more trainings to schedule, more office space to buy, more more more. Get rid of more costs, and reduce your total it costs with an IT partner.
Enterprise Class Tools
Don’t settle for free tools, get the best. We use the best tools for monitoring, support, ticketing, backup, and more. We extend our tools to our partners, giving them access to thousands of dollars of enterprise class tools!
Fast, On-time On-site Support
Do you currently work with companies that are always late or you have to check in on them to make sure they’re going to show at all? No more, get fast, on-time on-site support when you need it. Don’t wait on a geek, keep a Titan on Guard today!
Backup & Disaster Recovery
Have you ever lost your data before? Do you worry that you’re not doing enough to protect your data? Titan provides 1 TB (1 Terabyte) of cloud data backup to all its partners at no additional cost. Protect your company from Ransomware and other data disasters with our backup and disaster recovery service.
Broad Cross Industry Knowledge
Think your team is stuck in the corporate bubble? Get a partner who works in many industries, who can offer insights and business intelligence for technology solutions like never before. Titan techs train and develop in some of the most advanced technologies.
Compliance Reporting & Ticketing
Do you work in the medical field, finance, law, or other specialty sector? We offer compliance reporting for specialty fields. Does your company still use email to request support? We offer a free ticketing system included with our service. Track issues and projects and see real-time progress.
365/24/7 Monitoring & Support Available
Is your business mission critical? Do you have a cloud application that needs 24/7 monitoring. Titan IT has the tools and the infrastructure to support you 365/24/7. Don’t get let down, put a Titan on Guard for your mission critical support services.